Are you in the market for a cloud-based CRM software but aren't sure which one to choose? Look no further! In this post, we'll compare two of the most popular CRM software out there - Zoho CRM and Insightly - to help you make an informed decision that best suits your business needs.
Pricing
Let's start with the bottom line. Zoho CRM offers a free plan for up to three users, with a cost per user of $12 per month for their Professional plan, and $20 per month for their Enterprise plan. Insightly, on the other hand, offers a free plan for up to two users, with a cost per user of $29 per month for their Plus plan and $49 per month for their Professional plan.
Winner: Zoho CRM
Features
Both Zoho CRM and Insightly offer a plethora of features to manage customer data and improve productivity. Zoho CRM offers features like workflow automation, sales forecasting, and real-time analytics. Insightly offers features such as task management, opportunity tracking, and project management.
Winner: Tie
Ease of Use
When it comes to ease of use, both Zoho CRM and Insightly are user-friendly and intuitive. However, Insightly's interface may take some time getting used to, especially for those new to CRM software. Zoho CRM, on the other hand, is straightforward, and beginners can navigate through the software with ease.
Winner: Zoho CRM
Integrations
Both Zoho CRM and Insightly offer integrations with popular third-party applications such as Mailchimp, Google Drive, and Dropbox. Zoho CRM offers integrations with over 500 apps, while Insightly offers integrations with over 150 apps.
Winner: Zoho CRM
Customer Support
Zoho CRM offers customer support via phone, email, live chat, and an extensive knowledge base. They also have a comprehensive community forum. Insightly offers customer support via email and an extensive knowledge base.
Winner: Zoho CRM
Conclusion
In conclusion, both Zoho CRM and Insightly are excellent cloud-based CRM software that offer a wide range of features to help manage customer data and improve productivity. However, considering the factors we compared, including pricing, ease of use, integrations, and customer support, Zoho CRM seems to be the better option for most businesses.
We hope this comparison has helped you make an informed decision on which CRM software to choose. Let us know in the comments which CRM software you prefer!